Try Ons

In-person try-ons

To book an appointment, message us on Instagram or Facebook, through our website chat, via text, or by email.

Payment Policy:

Payment must be made prior to confirmation of your booking.

 

 


Try-On Appointment Fee:
Each appointment costs $10, which can be applied toward a garment purchase if made during the session. This fee also serves as a non-refundable cancellation fee for no-shows or cancellations.

Appointment Details:

  • Appointments run for 25 minutes, starting at the scheduled time. 
  • 25 minute spots are available 12-1pm daily, and 5-6:30pm on Monday, Wednesday, and Thursday.
  • If a 25-minute slot during these times does not suit, please message us with a time that you can commit to, and we’ll do our best to accommodate.
  • Please notify us if you are running late. Arrivals more than 10 minutes late without prior notice will forfeit the session.
  • Rescheduling is not available due to limited spaces; a new booking is required.

Additional Notes:

  • Specific garment requests will be noted but are not guaranteed. All garments remain available for other customers to book.
  • Space is limited; we recommend a maximum of 3 customers per booking.

    Postal try-ons

    It will be at our discretion when and if we allow postal try ons. We do not offer postal try ons to rural areas, areas that are experiencing shipping delays or to garments that are in high demand over a busy period. We are happy to send through exact measurements and photos - please message us.

    Postal try ons are available for majority of garments, majority of the time. You must contact us prior booking as postal try ons are subject to availability.

    The try on rate costs 50% of the garments hire cost + shipping. Shipping costs will not be refunded. Postal try ons can be organised for a Monday that suits. Ideally, we recommend you book a postal try on, the Monday prior your event and if it doesn't fit, you will be entitled to a partial refund, so long as the garment is returned in same the condition it was sent to you in and is sent back within the allocated timeframe.

    After confirmation, you may book as usual following the checkout prompts. You will pay the full amount of the hire cost and will be refunded the remaining amount when we’ve received the garment back.

    Garments booked for a postal try on must be tried on and returned before 10am the next day of their receipt. If you fail to return within the allocated timeframe - you will not be refunded. If your garment arrives on a Friday, be sure to return it that day as majority of post offices close over the weekend. Please remember that garments are deemed as returned once scanned in by our postal provider.

    Garments must be returned in the same condition that they were sent in. Please take care trying on the garment. If damage, scent (body odour or perfume) or any type of markings (make up, tan or food/drink) are present on the garment - you will not be refunded.

    If there are indicators that suggest the garment was worn for more than the purpose of a try-on, we reserve the right to charge the try on at the full rental amount and you will not be refunded.

    Once we have received the garment back on our premises, we will assess it and then process your partial refund. Refunds may take several days to process.
    Orders placed using Afterpay or Paypal will incur a $5.00 NZD service fee off the refund total.

    If the garment isn't returned within the allocated timeframe, kept over a weekend, or isn’t returned in the same condition it was sent in - you will NOT BE REFUNDED.