Refund policy

Wardrobe Collective has a 24-hour refund policy, which means you must cancel your order within 24 hours of placement to be eligible for a refund.

Circumstances where refunds will NOT be offered include but are not limited to; cancellation after 24 hours, if the garment has left the building - picked up or posted, the incorrect shipping option selected, incorrect details supplied, change of mind, if you do not like the garments style in person, the way the garment looks due to general wear and tear, if it doesn’t fit or if the garment is not worn. Please be sure to read the description of the garment, research the manufacturer's style and fit or message us if you have any questions about the garment before placing your order.

After 24 hours of your order being placed, refunds will not ever be offered unless we have been at fault. Please take special note of this before hiring a garment from Wardrobe Collective.
Please check our store credit section, you may eligible.

Refunds will be issued by the original payment method used and may take several days to be processed. If the original payment fails, we will reach out and ask for your personal bank details.
Any associated transaction fees may not be refunded.