Pick up & Drop Offs
Please drop off your garments using the secure drop box, as outlined in the email instructions. If you haven't received the email, be sure to check your spam or junk folder.
Please ensure the lid is closed properly after use.
If the box is missing, found to be open, or wet on the inside, please:
• Hang your garment on the front door handle, behind the fly screen (please close the fly screen)
• Ensure your dress is returned in the bag provided at pick-up
• If it’s raining or wet, please double-check the lid is secure to protect all garments.
Garments can be picked up from the same drop box, following the details provided in your pick-up confirmation email.
Please note: If a garment is returned damaged or requires cleaning, additional charges may apply.
All orders are due back the next weekday (Monday–Friday) unless prior arrangements have been made. Late fees will be charged accordingly.
For peace of mind, this area is monitored by security cameras.
Thank you!